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IMPERIAL LONDON HOTELS LIMITED(THE)

Company number: 00421257

Reporting period:
1 November 2018 to 30 April 2019


Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 2 May 2019

and approved by Alexander Walduck

Payment statistics

Average time taken to pay invoices: 33 days

Invoices paid:

Invoices due but not paid within agreed terms: 5 %

Payment terms

Standard payment period for qualifying contracts

30 days

Standard payment terms

We have a standard 30 days payment terms for majority of suppliers unless advised otherwise by our suppliers in which case it would be 14 days or 7 days.

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

30 days

Any other information about payment terms

N/A

Dispute resolution process

If a supplier has a payment complaint they will contact us advising that they have an outstanding invoice or send us monthly statements.
Most suppliers are regular so have our email address and send us copies of invoices which automatically get registered on our accounting system. The majority also send us statements which we reconcile with our system.
Short deliveries are usually reported to the supplier on the day of the delivery by Purchasing Department.
Price disputes are also addressed within 7 days and usually with the Accounts Manager by the Purchasing Department. If for a different department then each department has a “Purchase approver” who is responsible for the prices and they will raise the dispute with the supplier and our account manager.
Invoices are on hold until a credit note is received or query resolved and once it has payment will be released.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No