GOV.UK
VODAFONE GROUP SERVICES LIMITED
Company number: 03802001
Reporting period:
1 October 2018
to 31 March 2019
This report was filed on 30 April 2019
and approved by John Connors
Payment statistics
Average time taken to pay invoices: 54 days
Invoices paid:
- within 30 days: 45%
- in 31 to 60 days: 15%
- in 61 days or more: 40%
Invoices due but not paid within agreed terms: 5 %
Payment terms
Shortest standard payment period
30 days
Longest standard payment period
120 days
Standard payment terms
The percentages provided in the payment statistics above include payments made to Vodafone Group entities providing goods or services to Vodafone Group Services Limited. Vodafone intercompany payment terms include many transactions with payment terms up to 120 days. These payments are included in our reported statistics as required and this therefore impacts the payment statistics. If intercompany payments are excluded from the statistics, they are as follows:
Average time to pay in days – 39 days
Split of payments made under qualifying contracts in the reporting period
A) Percentage of invoices paid between day 1 and day 30 (inclusive) – 65%
B) Percentage of invoices paid between day 31 and day 60 (inclusive) – 20%
C) Percentage of invoices paid on or after day 61 – 15%
Payments due in the reporting period which have not been paid within the agreed period – 7%
Our standard payment terms are as follows:
General procurement agreements:
For external suppliers Vodafone Group Services Limited’s standard payment terms are 60 days from the date of receipt of invoice, or where a supplier is classed as a small supplier, in accordance with the UK Companies Act, 30 days from the date of receipt of invoice. Where the relevant agreement relates to the provisions of goods or services for supply to public sector customers, Vodafone Group Services Limited’s standard payment terms are 30 days from date of receipt of invoice. For procurement from other Vodafone Group companies, Vodafone Group Services Limited’s payment terms are up to 120 days.
Longer or shorter payment terms may be agreed as part of a wider commercial negotiation of the relevant agreement. Any deviation from standard terms will take into account, amongst other things, (i) the type of goods or services provided and undertaken, (ii) the size of the supplier and its wider corporate group, (iii) the supplier’s relationship with the wider Vodafone Group and (iv) any other relevant commercial factors. Additionally, Vodafone Group Services Limited has a number of legacy framework agreements which may be on longer or shorter terms which will be reviewed at renewal with the objective of reducing the payment terms for small suppliers to 30 days.
Were there any changes to the standard payment terms in the reporting period?
Yes –
For general procurement existing payment terms for suppliers identified as small were changed to 30 days from the receipt of invoice. Vodafone has not historically stored supplier size information and therefore continues to identify small suppliers. Vodafone classifies a supplier as small using the Companies Act definition of a small company.
Where a supplier was confirmed as small, Vodafone Group Services Limited has reduced payment terms to 30 days, where previous longer terms applied.
We have committed to continue to reach out to our suppliers to try to gather this information in order to improve the accuracy of the data we hold and to improve our ability to pay small suppliers in 30 days from the receipt of invoice.
Were suppliers notified or consulted about these changes before they were made?
No
Maximum contractual payment period agreed
156 days
Vodafone Group Services Limited’s maximum contractual payment period in the reporting period arose on agreement of purchase orders raised under historic framework agreements between Vodafone Group Services Limited and certain of its large or multinational suppliers. These framework agreements have a payment term of 125 days from end of month following invoice receipt for all goods or services procured under such purchase orders. This payment term is a range of 125-156 days depending on when the invoice is received.
Any other information about payment terms
N/A
Dispute resolution process
Any disputes on individual invoices should be raised with Vodafone Group Services Limited Accounts Payable who will work with the supplier to resolve the issue:
Query in relation to international network (INP) invoices:
Contact point: INP.invoices@vodafone.com
Query in relation to all other invoices:
Contact point: accounts-payable.vgs@vodafone.com
For any contractual disputes suppliers should contact following teams depending on the type of cost:
Query in relation to Supply Chain Management:
Contact point: VGSsupplychain@vodafone.com
Query in relation to International Network Planning Team:
Contact Point: INP.invoices@vodafone.com
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.No
Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
Yes
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No