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ISHIDA EUROPE LTD.

Company number: 01832141

Reporting period:
21 September 2018 to 20 March 2019


Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 15 April 2019

and approved by MARK JENNINGS

Payment statistics

Average time taken to pay invoices: 40 days

Invoices paid:

Invoices due but not paid within agreed terms: 10 %

Payment terms

Standard payment period for qualifying contracts

30 days

Standard payment terms

30 days end of month following invoice

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

90 days

The business uses the maximum payment period with other Ishida Group companies.

Any other information about payment terms

To ensure timely processing, invoices should be sent directly to the accounts payable department (via e-mail at purchase.ledger@ishidaeurope.com, in pdf format), in a clear and readable format, stating the purchase order number and description of the goods/services provided, with all applicable charges and taxes.
The business uses the maximum payment period with other Ishida Group companies

Dispute resolution process

When an invoice is disputed, the accounts payable department will inform the supplier and/or the relevant buyer of the reason for dispute. Generally, if the purchase order number is missing from the invoice, the supplier will be directly informed and required to provide the missing information. For disputes on price or quantity or other matters, the buyer will be informed and they will liaise with the supplier to resolve the issue as soon as possible. Once resolved, the accounts payable department will process the invoice for payment.
The accounts payable department and the head of supply chain regularly review disputed invoices as well as their causes, and aim to resolve any underlying process issues, if they exist, to avoid these repeating in the future.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No