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Company number: SC173199

Reporting period:
1 September 2018 to 28 February 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 26 March 2019

and approved by Declan Hourican

Payment statistics

Average time taken to pay invoices: 23 days

Invoices paid:

Invoices due but not paid within agreed terms: 6 %

Payment terms

Shortest standard payment period

14 days

Longest standard payment period

45 days

Standard payment terms

Invoices will be paid under the Contract within either 14 days (if the Supplier is a Small Supplier i.e. spend of <£100k p.a.) or 45 days (if the Supplier is a Larger Supplier i.e. spend >£100k p.a.) of receipt in the Accounts Payable Mailbox (, or if hard copy by post, from the date received in Accounts Payable department, of an invoice which quotes the Purchase Order number

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

45 days


Any other information about payment terms


Dispute resolution process

Contracts with suppliers contain dispute resolution clauses bespoke to each of our supplier relationships which should be followed. Alternatively, where no contract exists, the Requisitioner named on the Purchase Order should be contacted, and the dispute will be progressed through the appropriate channel.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?