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WAITROSE LIMITED

Company number: 00099405

Reporting period:
29 July 2018 to 26 January 2019

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This information is as reported by the business, and responses are in their own words.

This report was filed on 25 February 2019

and approved by Patrick Lewis

Payment statistics

Average time taken to pay invoices: 38 days

Invoices paid:

• within 30 days: 34%
• in 31 to 60 days: 53%
• in 61 days or more: 13%

Invoices due but not paid within agreed terms: 3 %

Payment terms

Shortest standard payment period

7 days

Longest standard payment period

60 days

Standard payment terms

For Goods not for Resale suppliers, standard terms are 60 days
Goods For Resale suppliers are allocated terms based on the category they supply, ranging from 7 (for small suppliers) to 60 days

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

60 days

Any other information about payment terms

N/A

Dispute resolution process

In line with our Constitution, we take our relationship with suppliers seriously and work hard to build honest, long-term, sustainable partnerships.
We support our suppliers in a number of ways, including through a dedicated contact centre and portal (iSupplier). This makes it easy for suppliers to view their account online and more importantly, speak to a Partner (employee) directly to discuss any issues. Any escalations are raised to the Processing & Payments Manager to investigate and resolve.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – John Lewis Partnership is a signatory of the Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No