SALESFORCE.COM EMEA LIMITED
Company number: 05094083
Reporting period:
1 August 2018 to 31 January 2019
Report filed on:
8 February 2019
Approved by:
Joachim Wettermark
Payment statistics
Average time taken to pay invoices: 18 days
Invoices paid:
- within 30 days: 82%
- in 31 to 60 days: 8%
- in 61 days or more: 10%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 46%
Payment terms
Shortest standard payment periods
7 days
Longest standard payment period
60 days
Standard payment terms
Our standard payment terms are 45 days and we have a range of variances to this based on the type of service and supplier relationship.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
1264 days
Salesforce has many contract periods with its suppliers based on supplier relationship and service. 1264 days is the longest contract of service we currently hold.
Any other information about payment terms
No further comment provided
Dispute resolution process
Salesforce contracts a third party to check compliance of all invoices received. Should any invoice be in dispute, we have a very robust follow up resolution process in place to deal with it. In addition to this, our dedicated department managers always act as an escalation point for any dispute.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No