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Company number: 01102208

Reporting period:
1 July 2018 to 31 December 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 31 January 2019

and approved by Andrew Seddon

Payment statistics

Average time taken to pay invoices: 24 days

Invoices paid:

Invoices due but not paid within agreed terms: 18 %

Payment terms

Standard payment period for qualifying contracts

30 days

Standard payment terms

Unless otherwise stated on an order, MSI will pay the purchase price within 30 days after receiving an invoice.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

30 days

Any other information about payment terms


Dispute resolution process

MSI and the supplier shall make every effort to resolve amicably by direct informal negotiation any disagreement or dispute arising between them. If the disagreement or dispute is not resolved through negotiation, MSI and the supplier shall attempt in good faith to resolve the disagreement or dispute through an Alternative Dispute Resolution procedure as recommended to the parties by the Centre for Dispute Resolution. If after 30 days from the commencement of such informal negotiations or, as the case may be, mediation, MSI and the supplier have been unable to resolve amicably the disagreement or dispute, either party may require that it be referred for settlement or arbitration in accordance with the provisions of the UNCITRAL Arbitration Rules, as follows: The number of arbitrators shall be one; the place of arbitration shall be London; the language to be used in the arbitral proceedings shall be English.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?