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Company number: 03411363

Reporting period:
1 July 2018 to 31 December 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 31 January 2019

and approved by Andrew Tweddle

Payment statistics

Average time taken to pay invoices: 45 days

Invoices paid:

Invoices due but not paid within agreed terms: 47 %

Payment terms

Standard payment period for qualifying contracts

45 days

Standard payment terms

Our standard payment terms are to pay the invoice within 7 days of the end of the month following the month in which a valid invoice was presented to us.
We also negotiate separate terms with individual suppliers based on their specific products or services, and for long term strategic suppliers

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms

Payment runs are made weekly for all invoices that have fallen due

Dispute resolution process

The Company is committed to dealing with its suppliers in a fair, honest and professional manner. We seek to resolve queries as quickly as possible to everyone’s satisfaction prior to payment being made. In the event that a dispute cannot be resolved by our Accounts Payable team, it would escalate in the first instance to the relevant Head of Department to seek a resolution.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?