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RAPPORT HOUSING AND CARE

Company number: 00908333

Reporting period:
1 October 2017 to 31 March 2018


Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 19 April 2018

and approved by Jane Iley

Payment statistics

Average time taken to pay invoices: 25 days

Invoices paid:

Invoices due but not paid within agreed terms: 16 %

Payment terms

Shortest standard payment period

7 days

Longest standard payment period

30 days

Standard payment terms

The most frequently used payment terms for qualifying contracts is 30 days

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

30 days

Any other information about payment terms

N/A

Dispute resolution process

The majority of our suppliers provide monthly statements which are checked and copies of missing invoices requested. These are passed to the relevant member of staff for authorisation and once received back payment is made without further delay. Should a supplier not provide statements but contact the Finance Department regarding an unpaid invoice, a copy would be requested and passed to the relevant Department for authorisation and processed for payment unless there is an outstanding query awaiting resolution.

Should there be an outstanding query on an invoice the Accounts Department would note this on the system and ask the authorising Department to keep them informed of progress until resolved; either by authorisation of the invoice for payment or by receipt of a full/partial credit note to correct the issue. Once resolved the relevant documentation would be entered on the finance system and payment made should this be due.

All suppliers are advised, in the first instance, to contact the Finance Department Purchase Ledger regarding unpaid invoices and are made aware of the telephone number to contact.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No