BETA This is a new service – your feedback will help us to improve it.


Company number: 00665702

Reporting period:
1 July 2018 to 31 December 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 January 2019

and approved by Simon Pinnell

Payment statistics

Average time taken to pay invoices: 77 days

Invoices paid:

Invoices due but not paid within agreed terms: 29 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

60 days

Standard payment terms

Engie offer a variety of payment terms ranging from immediate to 60 days.

All invoices are scanned by a third party provider and should be e-mailed to:

The percentage of invoices paid to terms has improved by 8% since the last reporting period with a subsequent improvement in the percentage of supplier invoices paid within 30 days which has increased by 4%. This is as a direct result of the focus placed on timely receipting within the business.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

The fair treatment of all suppliers and subsequent payment of invoices within agreed timescales is important to Engie.

Supplier Relationship Management, within the Procure to Pay process, ensures that we work closely with our suppliers to resolve all known disputes and maintain relationships thus preventing financial issues for them and impact on business operations for ourselves.

Invoices will be placed in dispute for a variety of reasons: non-compliance, price/value mismatches, issues with goods/services or being invoiced without the goods having been received. In all cases, Engie seeks to resolve disputes as quickly as possible.

As soon as the dispute is identified, the reason for dispute is notified to the supplier and tracked through to resolution. Suppliers are kept up to date regarding progress as well as being issued with regular statements advising of the status of all invoices awaiting payment.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?