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HEINEKEN UK LIMITED

Company number: SC065527

Reporting period:
1 July 2018 to 31 December 2018


Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 January 2019

and approved by Radovan Sikorsky

Payment statistics

Average time taken to pay invoices: 68 days

Invoices paid:

Invoices due but not paid within agreed terms: 19 %

Payment terms

Standard payment period for qualifying contracts

1 days

Standard payment terms

The majority of our invoices are completed within 60 days.

Heineken UK standard payment terms vary depending on the size of the supplier from immediate payment to 180 days from receipt of a valid invoice. We take a considered approach, for example when it comes to small to medium size business and their cash flow situation. Suppliers on longer payment terms are usually larger companies with contractual agreements in place with Heineken and/or have access to supplier finance.

Payments of due invoices are made on a weekly basis.

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

180 days

Reserved for only the largest suppliers.

Any other information about payment terms

Heineken UK figures are impacted by significant intercompany trading with 36 other Heineken entities.

Dispute resolution process

Heineken UK aim to resolve invoice and payment disputes or queries as quickly as possible.
An accounts payable helpdesk offers support to suppliers with any query regarding the expected payment date of an invoice via the following address: Suppliers_UK@Heineken.com.

Once an invoice dispute is received, we aim to resolve this immediately at the point of contact with the accounts payable team. If this is not possible, the query will be escalated to the business contact. When resolved, the invoice will be available for payment on the next standard payment run.

Contractual disputes, not necessarily related to payment date enquiries, are addressed via the contractually agreed procedure. If no contract is in place then any disputes should be directed to the individual(s) who placed the order, or received the goods and/or services provided.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Yes

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No