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Company number: 02105370

Reporting period:
1 July 2018 to 31 December 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 January 2019

and approved by Paul Cottrell

Payment statistics

Average time taken to pay invoices: 58 days

Invoices paid:

Invoices due but not paid within agreed terms: 45 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

90 days

Standard payment terms

Standard payment terms are 60 days end of month, for all new suppliers as published on our website.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

90 days

Any other information about payment terms

Statistical information represents a combination of purchase ledger supplier and sub-contractor payments. Suppliers who take settlement for their invoices by Direct Debit are excluded.

Dispute resolution process

Invoices/requests for payment which do not automatically match to the purchase order are electronically sent to the requisitioner who is responsible for taking the action required to resolve the query. Disputed invoices are monitored and reported on a weekly basis by the Shared Services Centre in Solihull using an electronic query management system to ensure the requisitioner and supplier resolve the dispute as soon as possible.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?