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CAPITA BUSINESS SERVICES LTD

Company number: 02299747

Reporting period:
1 July 2018 to 31 December 2018

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This information is as reported by the business, and responses are in their own words.

This report was filed on 30 January 2019

and approved by Simon Mayall

Payment statistics

Average time taken to pay invoices: 26 days

Invoices paid:

• within 30 days: 81%
• in 31 to 60 days: 14%
• in 61 days or more: 5%

Invoices due but not paid within agreed terms: 21 %

Payment terms

Shortest standard payment period

7 days

Longest standard payment period

60 days

Standard payment terms

Standard payment terms is No purchase order No pay
7 Days individuals, 14 Days Micro Business, 30 Days SME, 60 Days Large Corporate

Were there any changes to the standard payment terms in the reporting period?

Yes –
The current standard payment terms have been harmonised across the business in effect since August 2017 to No purchase order, No pay. Suppliers were formally notified in the necessary format.

Were suppliers notified or consulted about these changes before they were made?

Yes – When we changed payment terms supplier fully involved and formally notified in the necessary format.

Maximum contractual payment period agreed

60 days

Any other information about payment terms

N/A

Dispute resolution process

The accounts payable helpdesk number and email address is printed on all correspondence to suppliers, any disputes are expected to be resolved within 30 days of the dispute being raised.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Prompt payment code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No