DHL GLOBAL FORWARDING (UK) LIMITED
Company number: 04056042
Reporting period:
1 January 2026 to 30 June 2026
Report filed on:
24 August 2026
Approved by:
MEIER, Coelestin Ignaz
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? No
Payment statistics
Average time taken to pay invoices: 42 days
Total value paid:
- within 30 days: £157,648,444 (62%)
- in 31 to 60 days: £76,662,015 (30%)
- in 61 days or more: £21,200,629 (8%)
Invoices paid:
- within 30 days: 31%
- in 31 to 60 days: 57%
- in 61 days or more: 12%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £165,829,838
- payments due in the reporting period which have not been paid within the agreed period: 65%
- not made in the reporting period due to a dispute: 0%
Payment terms
Shortest standard payment periods
60 days
Longest standard payment period
99 days
Standard payment terms
DHL Global Forwarding (UK) Limited is part of the DHL group of companies in the UK.
DHL Purchase Order Terms and Conditions sets out that subject to satisfactory receipt and acceptance of the Goods and/or Services, invoices shall become due for payment sixty (60) days after the receipt of a correct invoice by DHL (unless applicable law requires a shorter payment period). Payment shall be made in the currency as stated in the Purchase Order.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
During the reporting period, the maximum payment period that the company agreed to was 99 days.
Certain suppliers have signed supplier finance procurement contracts where the payment terms are 99 days.
Any other information about payment terms
Variations to the standard payment terms can only be approved by a director.
Dispute resolution process
Invoices should be emailed to correct address. We utilize a document scanning system which can only read a single .pdf invoice in each file. Although multiple .pdf invoice files per email are acceptable, the inclusion of any other document or file type will cause a delay in the invoice being processed. Invoices must include a job reference, purchase order number or be clearly marked with the DHL contact name to ensure invoices can be processed promptly.
DHL Global Forwarding (UK) Limited follows the DHL Group dispute resolution process as outlined in the Group's Supplier Terms & Conditions, available at:
https://group.dhl.com/en/about-us/supplier-portal/purchase-order-terms-and-conditions.html
Supplier disputes are handled in accordance with these procedures unless alternative dispute resolution arrangements have been explicitly agreed and documented within a local contract.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No