Published reports

PRIORITY PASS LIMITED

Company number: 02728518

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 October 2025 to 30 April 2026

Report filed on:

4 August 2026

Approved by:

Christopher Evans


Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? No

Payment statistics

Average time taken to pay invoices: 31 days

Total value paid:

  • within 30 days: £239,193,794  (94%)
  • in 31 to 60 days: £15,784,950  (6%)
  • in 61 days or more: £245  (< 1%)

Invoices paid:

  • within 30 days: 82%
  • in 31 to 60 days: 17%
  • in 61 days or more: 1%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £40,537,020
  • payments due in the reporting period which have not been paid within the agreed period: 12%
  • not made in the reporting period due to a dispute: 1%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

90 days

Standard payment terms

Our standard payment term is 30 days unless agreed otherwise

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

90 days

90 days is our maximum payment term unless negotiated and agreed

Any other information about payment terms

N/A

Dispute resolution process

Initial queries are to be emailed to the dedicated Accounts Payable email address and dealt with by the accounts payable team . If the query requires escalation, this is to be sent to the Accounts Payable Manager. Priority Pass aims to respond to disputes within 10 working days.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No