KONE PUBLIC LIMITED COMPANY
Company number: 01372978
Reporting period:
1 January 2026 to 30 June 2026
Report filed on:
31 July 2026
Approved by:
Tetyana Yelchenko
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? Yes
Payment statistics
Average time taken to pay invoices: 51 days
Total value paid:
- within 30 days: £25,609,783 (40%)
- in 31 to 60 days: £29,824,535 (46%)
- in 61 days or more: £8,864,514 (14%)
Invoices paid:
- within 30 days: 40%
- in 31 to 60 days: 46%
- in 61 days or more: 14%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £16,954,096
- payments due in the reporting period which have not been paid within the agreed period: 27%
- not made in the reporting period due to a dispute: 78%
Payment terms
Shortest standard payment periods
0 days
Longest standard payment period
60 days
Standard payment terms
14-60 days
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
No further comment provided
Any other information about payment terms
No further comment provided
Retention clauses
How does this business use retention clauses?
Retention clauses are used in specific circumstances:
Only subcontractors supplying installation labor for new equipment installations and modernizations.
Does this business only use retention clauses in construction contracts above a specific contract sum?
No
Does this business use a standard percentage rate in retention clauses?
Yes: 15%
Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?
Yes:
The installation elements of our contracts is only a portion of the contract.
The quality retention represents 15% or £500 which ever is greater of the agreed installation price which is significantly less than the total contracted price.
Releasing money under a retention clause
Process for releasing money this business has deducted or retained under a retention clause
Quality retention is paid on successful completion of testing and commissioning. Supplier can only invoice for the quality retention on successful completion.
Deductions are only made in the event of a supplier not completing a quality installation or snagging agreed by operations communicated to the supplier and the purchase order is reduced.
Is the money released in stages?
No
Amount retained from suppliers in the reporting period
Amount retained stated as a percentage of the money retained from this business by its clients
2%
Amount retained stated as a percentage of the total construction payments made by this business
1%
Dispute resolution process
KONE has detailed its dispute resolution process in its conditions of purchase. It states: ‘20.1 - Either KONE or the Seller may request to the other that any dispute, difference or question arising between them with respect to any matter or thing arising out of a Purchase Order (a “Dispute”) be negotiated in good faith and using all reasonable efforts at a senior management meeting, wherein KONE and the Seller shall each have 2 representatives, to be held within 14 days of such request. 20.2 - Notwithstanding clause 20.1 above, if after 14 days following the senior management meeting a Dispute still exists that has not been possible to settle then such Dispute shall be referred to adjudication in accordance with the TeCSA Adjudication rules version 2. 20.3 - KONE and the Seller hereby agree to joinder of any adjudication of a Third Party Contract connected with or relevant to a Dispute. 20.4 This Purchase Order shall be governed by English Law and, the courts of England and Wales shall have exclusive jurisdiction over any dispute arising under or in connection with this Purchase Order save that any decision, judgment or award may be enforced in the courts of any jurisdiction.’
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No