Published reports

SYNNOVIS ANALYTICS LLP

Company number: OC392043

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2026 to 30 June 2026

Report filed on:

31 July 2026

Approved by:

Jamie Blackman


Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? No

Payment statistics

Average time taken to pay invoices: 22 days

Total value paid:

  • within 30 days: £19,400,000  (77%)
  • in 31 to 60 days: £3,900,000  (16%)
  • in 61 days or more: £1,800,000  (7%)

Invoices paid:

  • within 30 days: 51%
  • in 31 to 60 days: 6%
  • in 61 days or more: 43%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £100,000
  • payments due in the reporting period which have not been paid within the agreed period: 49%
  • not made in the reporting period due to a dispute: 0%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

30 days

Standard payment terms

Invoices are payable within 30 days from the date of issue.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

Synnovis Analytics makes payments to its suppliers via a shared service centre (SSC). The SSC contract is managed by Synnovis, but the staff are not under Synnovis control.

Dispute resolution process

The Synnovis Analytics dispute policy has the following steps:
1. Make contact with the supplier and ask for an updated statement and copy of all outstanding invoices. Where needed we have telephone conferences or face-to-face meetings to resolve complex issues.
2. Reconcile the statement and provide an update to supplier on the status of each invoice so they know where the invoice is in the approval and payment process.
3. Resolve any queries or blocked invoices and ensure invoices are free for payment.
4. Make payment of invoices and send remittance to supplier.

During the reporting period, there was a higher-than-average number of disputed invoices which have caused payment delays. As these disputes get resolved, the invoices are released for payment. These delays are reflected in the statistics for the period. Additionally, a significant backlog of invoices was received from several suppliers that had not been submitting invoices correctly. These issues were largely resolved in the period and are reflected in the statistics reported. Statistics for July-Dec 2026 are expected to show a marked improvement.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No