PROCTER & GAMBLE PRODUCT SUPPLY (U.K.) LIMITED
Company number: 03074536
Reporting period:
1 January 2026 to 30 June 2026
Report filed on:
31 July 2026
Approved by:
Kathryn Whittington
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? Yes
Payment statistics
Average time taken to pay invoices: 65 days
Total value paid:
- within 30 days: £23,021,669 (23%)
- in 31 to 60 days: £33,298,716 (33%)
- in 61 days or more: £44,310,081 (44%)
Invoices paid:
- within 30 days: 10%
- in 31 to 60 days: 56%
- in 61 days or more: 34%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £9,357,762
- payments due in the reporting period which have not been paid within the agreed period: 4%
- not made in the reporting period due to a dispute: 18%
Payment terms
Shortest standard payment periods
60 days
Longest standard payment period
120 days
Standard payment terms
Our standard terms and conditions can be found here: https://pgsupplier.com/purchase-orders-terms-and-conditions. Our standard payment terms range between 60 - 120 days. We have some contracts outside of these standard terms which are negotiated on an individual basis.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
180 days
No further comment provided
Any other information about payment terms
No further comment provided
Retention clauses
How does this business use retention clauses?
Retention clauses are used in specific circumstances:
During the reporting period, the company had only 3 qualifying construction contracts, of which 2 of them contain retention clause. The retention clause arrangements were agreed based on the scope of the construction work and were subject to commercial negotiations with the supplier.
Does this business only use retention clauses in construction contracts above a specific contract sum?
Yes: £3,700,000
Does this business use a standard percentage rate in retention clauses?
No
Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?
No
Releasing money under a retention clause
Process for releasing money this business has deducted or retained under a retention clause
For the qualifying construction contract during the reporting period, a retention of 3% was applied. Upon practical completion of the works, 50% of the retained amount (1.5% of the contract value) was released. The remaining 50% was released at the end of the 12‑month defects liability period, provided that any defects had been satisfactorily addressed in accordance with the contract terms.
Is the money released in stages?
Yes:
Stage 1 – Practical Completion: Once the works are completed and practical completion has been certified, 50% of the retained amount is released.
Stage 2 – End of the Defects Liability Period: The remaining 50% of the retained amount is released at the end of the defects liability period.
Amount retained from suppliers in the reporting period
Amount retained stated as a percentage of the money retained from this business by its clients
0%
Amount retained stated as a percentage of the total construction payments made by this business
3%
Dispute resolution process
We have in place a Standard Operating Procedure detailing how disputes should be handled and who is responsible to resolve a blocked invoice. Suppliers can check the status of their invoice online and via an app.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
Yes
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No