Published reports

CLEANSING SERVICE GROUP LIMITED

Company number: 00530446

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2026 to 30 June 2026

Report filed on:

31 July 2026

Approved by:

R Sotoudeh

Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? No

Payment statistics

Average time taken to pay invoices: 34 days

Total value paid:

within 30 days: £25,046,629 (74%)
in 31 to 60 days: £7,489,919 (22%)
in 61 days or more: £1,406,832 (4%)

Invoices paid:

within 30 days: 59%
in 31 to 60 days: 33%
in 61 days or more: 8%

Late and disputed:

total value of payments due in the reporting period which have not been paid within the agreed period: £14,367,145
payments due in the reporting period which have not been paid within the agreed period: 38%
not made in the reporting period due to a dispute: 0%

Payment terms

Shortest standard payment periods

45 days

Longest standard payment period

Answer not provided

Standard payment terms

Cleansing Service Group standard payment terms are 30 days from the end of the month in which the invoice is issued unless otherwise agreed with the supplier.

Were there any changes to the standard payment terms in the reporting period?

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

75 days

No further comment provided

Any other information about payment terms

For these statistics, we have used the invoice date because we are unable to determine the actual date the invoice was received, as invoices are sent to various locations. This means the figures represent a worst-case scenario.

Dispute resolution process

Any complaints or concerns relating to payments made by Cleansing Service Group Limited or its subsidiary companies should be directed to the Accounts Payable team. The Accounts Payable team will resolve the issue where possible or, if further action is required, will escalate it to the appropriate person within the organisation to help achieve a resolution.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

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