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Company number: 02110620

Reporting period:
1 July 2018 to 31 December 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 January 2019

and approved by Stewart Ruth; Corporate Finance Director

Payment statistics

Average time taken to pay invoices: 62 days

Invoices paid:

Invoices due but not paid within agreed terms: 32 %

Payment terms

Shortest standard payment period

1 days

Longest standard payment period

30 days

Standard payment terms

All qualifying contracts can be categorised as follows
- Raw Material- 60 days from invoice date
- Goods For Resale- 60 days end month
- Packaging- 60 days from invoice date
- General Purchasing - 60 days from invoice date
- Logistics - 60 days end of month
- Intercompany- 30 days end of month

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

120 days

Any other information about payment terms

The Company does not currently have in place a system to capture for all invoices the date of receipt of
each invoice. As a consequence the Company has decided to use as the start date the date of invoice.
Similarly, the Company’s systems do not have the functionality to identify for all invoices the actual date
that the supplier received payment. Accordingly, in its calculation of the time taken to pay each invoice,
the Company has added (in accordance with the UK Government’s guidance) the standard time it takes
for a payment to clear in the supplier’s bank account (depending on the method of payment).
This approach has no doubt contributed to an overstating of the number of days it takes to pay
invoices. Accordingly, this should be borne in mind when reviewing the Company’s responses above.

Dispute resolution process

The Company is committed to dealing with its suppliers in a fair, honest and professional manner while
seeking best value for the business. We seek to resolve queries as quickly as possible to everyone’s
satisfaction prior to payment being made. Our suppliers can contact AP department via email: and should receive reply within 2 working days. These contact details can be
found on the purchase orders

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?