MILLER HOMES LIMITED
Company number: SC255429
Reporting period:
1 January 2026 to 30 June 2026
Report filed on:
28 July 2026
Approved by:
Graeme Gibson
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? Yes
Payment statistics
Average time taken to pay invoices: 41 days
Total value paid:
- within 30 days: £351,072,042 (68%)
- in 31 to 60 days: £129,384,681 (25%)
- in 61 days or more: £37,529,229 (7%)
Invoices paid:
- within 30 days: 68%
- in 31 to 60 days: 25%
- in 61 days or more: 7%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £78,979,472
- payments due in the reporting period which have not been paid within the agreed period: 26%
- not made in the reporting period due to a dispute: 15%
Payment terms
Shortest standard payment periods
7 days
Longest standard payment period
60 days
Standard payment terms
Subcontractors – A timetable is issued to all subcontractors in the final quarter of the year for the following years’ payments. Subcontractor applications are to be submitted in line with this timetable (on average 1 week before the accounting month end). Provided a valid application has been submitted, payment is made on average 10 days following the next accounting month end.
Suppliers – Our standard payment terms for suppliers is 30 days. Miller Homes operates bi-monthly payment runs, falling approximately 1 week after and 1 week before the accounting month end. Invoices are settled in the payment run that is closest to the invoice due date.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
No further comment provided
Any other information about payment terms
No further comment provided
Retention clauses
How does this business use retention clauses?
Retention clauses are included in standard payment terms.
Does this business only use retention clauses in construction contracts above a specific contract sum?
No
Does this business use a standard percentage rate in retention clauses?
Yes: 5%
Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?
No
Releasing money under a retention clause
Process for releasing money this business has deducted or retained under a retention clause
3. Retention Release
3.1 Retention balances will be released strictly in accordance with the following procedure set out in the following clauses.
3.1.1 For the majority of subcontractors, half of the retention balance may be released on Satisfactory Completion of the Works but only where; (a) the relevant Contracts Manager and Customer Care Manager have given authorisation and; (b) a Final Account Statement has been agreed and signed by the contractor.
3.1.2 In instances where Roads and Sewers form part of the works the first half of the retention balance may only be released once the relevant adopting authority has entered into a maintenance contract for the adoptable works. Customer Care Manager and Contracts Manager authorisation and final account sign off as set out in 3.1.1 are also a pre-requisite of retention release.
3.1.3 Any retention balances held against the following trades; Ceramic Tiling, Cleaning, Mastic Pointing and Scaffolding contractors may be released in full following Satisfactory Completion of the Works provided always that; (a) the relevant Contracts Manager and Customer Care Manager have given authorisation and; (b) a Final Account Statement has been agreed and signed by the contractor.
3.1.4 The remaining half of retention may be released following receipt of a request by the contractor, and after 24 months have elapsed following Satisfactory Completion of the Works as defined in the terms and conditions of contract, except that where the Works involve or include any works in or in any way affecting adoptable roads, sewers or landscaped areas. In such instances that part of the second half of the Retention that relates to such roads, sewers or landscaped areas shall be released to the contractor upon the expiration of a period of 24 months following Satisfactory Completion of the Works or where roads and sewers are included within the Works upon expiration of a period of 12 months from adoption by the Local Authority or other statutory body (whichever is later). Customer Care Manager and Contracts Manager authorisation are also a pre-requisites of final retention release.
Is the money released in stages?
Yes:
See process notes above
Amount retained from suppliers in the reporting period
Amount retained stated as a percentage of the money retained from this business by its clients
356%
Amount retained stated as a percentage of the total construction payments made by this business
10%
Dispute resolution process
Any disputes or queries are resolved on a timely basis through collaboration between Miller Homes and the subcontractor / supplier.
Subcontractors – where there are any differences between a subcontractor application and the payment ultimately made, we endeavour to issue formal notice to the subcontractor, followed by ongoing discussion with our commercial team in order to resolve the issue.
Suppliers – any disputes or queries are initially resolved by discussion between the relevant Miller Homes and supplier contacts.
If disputes cannot be resolved through normal procedures, the matter will be referred to our in-house legal counsel.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No