Published reports

CALOR GAS LIMITED

Company number: 00303703

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2026 to 30 June 2026

Report filed on:

28 July 2026

Approved by:

Marc van Huet


Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? Yes

Payment statistics

Average time taken to pay invoices: 38 days

Total value paid:

  • within 30 days: £192,644,672  (72%)
  • in 31 to 60 days: £67,151,549  (25%)
  • in 61 days or more: £7,326,574  (3%)

Invoices paid:

  • within 30 days: 48%
  • in 31 to 60 days: 47%
  • in 61 days or more: 5%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £29,312,469
  • payments due in the reporting period which have not been paid within the agreed period: 6%
  • not made in the reporting period due to a dispute: 1%

Payment terms

Shortest standard payment periods

7 days

Longest standard payment period

60 days

Standard payment terms

• Payment terms are agreed between suppliers and our purchasing department upon being set up.
• Approximately 50% of suppliers are on a 30-day payment term.
• Payment runs are scheduled approximately every 2-3 days. As an invoice approaches its due date, it will be included on the next available payment run to ensure that we pay to terms.
• Suppliers are advised to speak to the purchasing department should they want to negotiate new payment terms.
• If payment terms are changed, any current invoices awaiting payment have the due dates changed in line with the new terms.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

90 days

No further comment provided

Any other information about payment terms

No further comment provided

Retention clauses

How does this business use retention clauses?

Retention clauses are used in specific circumstances:

Calor Gas Limited is a supplier of LPG and does not carry out any construction work itself. However, it is currently party to a small number of construction contracts with third parties who are carrying out works at some of Calor’s operational sites. As Calor does not supply construction contracts it does not have any retention clauses imposed upon it. In relation to construction contracts awarded by Calor to third parties, retention clauses have been used on a case-by-case basis depending on the type of construction works being carried out at Calor’s operational sites. Where a retention clause is used, only a small percentage (normally 5% or less) is agreed with third party in order to protect against delays in completion of the works only.

Does this business only use retention clauses in construction contracts above a specific contract sum?

No

Does this business use a standard percentage rate in retention clauses?

No

Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?

No

Releasing money under a retention clause

Process for releasing money this business has deducted or retained under a retention clause

As mentioned above, a small percentage of the contract value is retained until completion of the works. Retention is released once: a) the supplier has completed the works; b) the supplier has provided all documentation and information required; and b) any defects have been rectified.

Is the money released in stages?

No

Amount retained from suppliers in the reporting period

Amount retained stated as a percentage of the money retained from this business by its clients

0%

Amount retained stated as a percentage of the total construction payments made by this business

1%

Dispute resolution process

• Statements are checked daily for any overdue invoices. Copies are requested if they are not found in our system. Invoices awaiting authorising are chased up for status updates.
• If a supplier calls/emails for invoice payment, these are chased up with whomever the invoice is allocated to for authorising/receipting. Managerial input may be required if there is no response.
• Queried invoices are raised with suppliers at the earliest possible opportunity via email and/or telephone.
• Notes are added to invoices on our system and updated with every new communication, so all staff are aware of the current status.
• Invoices will remain in query until a mutual resolution has been agreed for example: a credit note raised or a breakdown of what the invoice is.
• Once an overdue invoice has been authorised, these are processed in time for the next available payment run.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No