Published reports

CITY HOSPITALS INDEPENDENT COMMERCIAL ENTERPRISES LIMITED

Company number: 08808703

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 October 2025 to 31 March 2026

Report filed on:

24 July 2026

Approved by:

Shaun Wayman


Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? Yes

Payment statistics

Average time taken to pay invoices: 31 days

Total value paid:

  • within 30 days: £65,034,822  (91%)
  • in 31 to 60 days: £1,785,783  (2%)
  • in 61 days or more: £4,776,615  (7%)

Invoices paid:

  • within 30 days: 88%
  • in 31 to 60 days: 5%
  • in 61 days or more: 7%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £6,562,399
  • payments due in the reporting period which have not been paid within the agreed period: 12%
  • not made in the reporting period due to a dispute: 0%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

Answer not provided

Standard payment terms

If the organisation has been invoiced incorrectly - e.g. an invoices is made out the the wrong organisation or excludes a valid purchase order number, then the supplier will be contacted and asked to cancel and resubmit the invoice.

All invoices where the goods/service have been received, the invoice has been addressed to the correct organisation and submit to the physical address or email address quoted on the purchase order should be paid within the agreed terms.

Any invoices that comply with the above but have not been queried within the agreed terms should be queried initially with the Accounts Payable department. The reasons for non-payment will then be investigated and the supplier will be contacted within an agreed timescale with a reason why the invoice has not been paid and what needs to be done to rectify this.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

No further comment provided

Retention clauses

How does this business use retention clauses?

Retention clauses are used in specific circumstances:

Retention clauses are agreed upon appointment of suppliers on specific contracts depending on the type and nature of work undertaken by the supplier.

Does this business only use retention clauses in construction contracts above a specific contract sum?

No

Does this business use a standard percentage rate in retention clauses?

No

Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?

No

Releasing money under a retention clause

Process for releasing money this business has deducted or retained under a retention clause

50% of the retained sum shall be released at practical completion, subject to the requirements of the relevant contract and confirmation that the works have reached the required stage for handover and use.

The remaining 50% of the retained sum shall be released upon expiry of the defect period, confirmation from the Project Manager all defects have been satisfactorily rectified and the issue of the relevant contractual certificate or notice under the agreed contract.

Is the money released in stages?

Yes:

Practical completion and conclusion of the defect period.

Amount retained from suppliers in the reporting period

Amount retained stated as a percentage of the money retained from this business by its clients

100%

Amount retained stated as a percentage of the total construction payments made by this business

3%

Dispute resolution process

All disputes are managed in a timely manner between the parties. The Project Manager lead will work with the supplier to resolve any disputes that arise.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

Yes, this business has signed up to: NHS Better Payment Practice Code

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No