SERCO LIMITED
Company number: 00242246
Reporting period:
1 January 2026 to 30 June 2026
Report filed on:
24 July 2026
Approved by:
David Heginbottom
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? No
Payment statistics
Average time taken to pay invoices: 14 days
Total value paid:
- within 30 days: £569,615,651 (97%)
- in 31 to 60 days: £15,855,243 (3%)
- in 61 days or more: £2,400,839 (< 1%)
Invoices paid:
- within 30 days: 96%
- in 31 to 60 days: 3%
- in 61 days or more: 1%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £69,929,426
- payments due in the reporting period which have not been paid within the agreed period: 6%
- not made in the reporting period due to a dispute: 1%
Payment terms
Shortest standard payment periods
21 days
Longest standard payment period
60 days
Standard payment terms
30 days from receipt of invoice or 21 days from receipt of invoices for SMEs
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
Serco’s paid to terms % now includes purchasing card and direct debits transactions [in line with the regulation]
Any other information about payment terms
Invoices paid - SMEs
% invoices paid within 30 days 97%
% invoices paid in 31 to 60 days 2%
% of Invoices paid in 61 days or more 1%
Value of invoices paid within 30 days 124,634,379
Value of invoices paid in 31 to 60 days 3,073,214
Value of Invoices paid in 61 days or more 510,544
Dispute resolution process
Suppliers can contact the Accounts Payable team regarding payment queries at 0345 010 4000 [option 6] or contact the Serco requisitioner, information is included on the Purchase Orders.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
Yes, this business has signed up to: Fair Payment Code (awarded Bronze Award)
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No