DONALDSON TIMBER SYSTEMS LIMITED
Company number: 10375531
Reporting period:
1 November 2025 to 30 April 2026
Report filed on:
21 May 2026
Approved by:
Veronica Watson
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? Yes
Payment statistics
Average time taken to pay invoices: 54 days
Total value paid:
- within 30 days: £5,621,357 (19%)
- in 31 to 60 days: £8,500,380 (28%)
- in 61 days or more: £16,116,968 (53%)
Invoices paid:
- within 30 days: 14%
- in 31 to 60 days: 24%
- in 61 days or more: 62%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £28,175,637
- payments due in the reporting period which have not been paid within the agreed period: 83%
- not made in the reporting period due to a dispute: 10%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
90 days
Standard payment terms
The company negotiates and agrees payment terms with its suppliers. This will result in payment terms varying per supplier. The most common payment term is current month plus 30 days; although payment terms can range from being payable on receipt to current month plus 60 days.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
90 days
No further comment provided
Any other information about payment terms
No further comment provided
Retention clauses
How does this business use retention clauses?
Retention clauses are used in specific circumstances:
retentions will be held on subcontractors in line with site contracts. For approved sub contractors values will be held a t a maximum value to ensure fairness for the contractor when they are carrying out large volumes of work.
Does this business only use retention clauses in construction contracts above a specific contract sum?
No
Does this business use a standard percentage rate in retention clauses?
No
Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?
Yes:
Balances are held at no more than 5% of the measured works to ensure work is carried out to the required standards for client contra charges. All retentions not required are released back to the sub contractor as soon as the contract conditions have been met.
Releasing money under a retention clause
Process for releasing money this business has deducted or retained under a retention clause
All retentions not required are released back to the sub contractor as soon as the contract conditions have been met.
Subcontractors submit a retention claim and this is reviewed and processed on the next available payment run.
Is the money released in stages?
Yes:
50% on initial claim remaining 50% on completion of the contract
Amount retained from suppliers in the reporting period
Amount retained stated as a percentage of the money retained from this business by its clients
70%
Amount retained stated as a percentage of the total construction payments made by this business
2%
Dispute resolution process
Disputed invoices will be communicated with the supplier by the appropriate department/individual involved. This will be investigated and resolved by the appropriate department and resolved in a timely manner. Divisional Finance Director’s will get involved if required.
Complaints from supplier about payment and payment disputes are dealt with on an individual basis. In cases of non-payment; the supplier is kept up to date with regular contact. Complaints are raised in the first instance with the person responsible for the contract and can be escalated to divisional finance director and divisional managing director as appropriate.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No