CARE UNBOUND LIMITED
Company number: 06528491
Reporting period:
1 October 2025 to 31 March 2026
Report filed on:
27 April 2026
Approved by:
Lesley Jay
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? No
Payment statistics
Average time taken to pay invoices: 15 days
Total value paid:
- within 30 days: £2,593,900 (90%)
- in 31 to 60 days: £143,238 (5%)
- in 61 days or more: £145,436 (5%)
Invoices paid:
- within 30 days: 95%
- in 31 to 60 days: 4%
- in 61 days or more: 1%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £159,916
- payments due in the reporting period which have not been paid within the agreed period: 2%
- not made in the reporting period due to a dispute: 1%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
Answer not provided
Standard payment terms
We do not have standard payment terms, but our common practice is to pay within 30 days.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
30 days
No further comment provided
Any other information about payment terms
No further comment provided
Dispute resolution process
All correspondence with suppliers is via our central email address bics.invoicing@nhs.net. Any dispute over invoices, amounts or bank details are managed by our Finance team to enable the quickest and best resolution. We endeavor to respond to any emails within 5 working days. On our website we include the ‘How do I get paid?’ guide for suppliers. Within this is a link to the above email for any invoice disputes (see ‘Invoice Dispute Resolution’).
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
Yes, this business has signed up to: Fair Payment Code
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No