FEDEX EXPRESS UK LIMITED
Company number: 10748439
Reporting period:
1 June 2025 to 30 November 2025
Report filed on:
23 April 2026
Approved by:
James Davies
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? Yes
Payment statistics
Average time taken to pay invoices: 33 days
Total value paid:
- within 30 days: £28,577,182 (34%)
- in 31 to 60 days: £40,397,156 (49%)
- in 61 days or more: £14,102,869 (17%)
Invoices paid:
- within 30 days: 43%
- in 31 to 60 days: 52%
- in 61 days or more: 5%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £21,100,319
- payments due in the reporting period which have not been paid within the agreed period: 19%
- not made in the reporting period due to a dispute: 14%
Payment terms
Shortest standard payment periods
0 days
Longest standard payment period
60 days
Standard payment terms
The preferred payment term for FedEx Express UK Limited is the payment of invoiced amounts within 45 days of receipt by FedEx Express UK Limited of a correctly rendered invoice.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
No further comment provided
Any other information about payment terms
No further comment provided
Retention clauses
How does this business use retention clauses?
Retention clauses are used in specific circumstances:
Whether a construction contract includes retention clauses depends on various factors including the nature, scale, value and complexity of the project/contract and whether we have an existing relationship with the contractor.
Does this business only use retention clauses in construction contracts above a specific contract sum?
No
Does this business use a standard percentage rate in retention clauses?
No
Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?
No
Releasing money under a retention clause
Process for releasing money this business has deducted or retained under a retention clause
The release mechanism usually aligns with standard forms of contract, predominantly JCT (Joint Contracts Tribunal) contracts. The release mechanism is not usually conditional on the performance of obligations under another contract. The application process and percentage rate returned at each stage is executed in accordance with the terms of each individual contract.
Is the money released in stages?
Yes:
There is no standard position but generally a 5% retention is withheld until practical completion. Following practical completion the first half of this retention (2.5%) is released, the remaining half (2.5%) is withheld until the end of the rectification period. If the works are completed in sections then this applies to the sectional works accordingly. It may sometimes be agreed that the retention percentages apply only to a certain percentage of the value of the works (e.g. a 5% retention in respect of 15% of the value of the works).
Amount retained from suppliers in the reporting period
Amount retained stated as a percentage of the money retained from this business by its clients
100%
Amount retained stated as a percentage of the total construction payments made by this business
5%
Dispute resolution process
"FedEx Express UK Limited has a dedicated Accounts Payable helpdesk that offers support via email (apquery_EU@fedex.com).
All queries sent via email will automatically issue the supplier with a unique ticket number. The ticket system ensures the suppliers queries are acknowledged within a maximum of three working days. All communication between the supplier and the service desk team will be recorded within the ticket number provided – this can be viewed at a later time by the team if required
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No