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Company number: 08008628

Reporting period:
1 September 2017 to 28 February 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 29 March 2018

and approved by Richard Smeaton

Payment statistics

Average time taken to pay invoices: 68 days

Invoices paid:

Invoices due but not paid within agreed terms: 38 %

Payment terms

Shortest standard payment period

7 days

Longest standard payment period

100 days

Standard payment terms

60 days end of month plus/minus 4 days

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

100 days

Any other information about payment terms


Dispute resolution process

Any disputes or complaints can be raised with the Accounts Department by either email or phone. The company makes every effort to resolve disputes or complaints as soon as possible.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?