PHYLLIS TUCKWELL MEMORIAL HOSPICE LIMITED
Company number: 01063033
Reporting period:
1 October 2025 to 31 March 2026
Report filed on:
9 April 2026
Approved by:
Mr Ken Ratcliff
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? Yes
Payment statistics
Average time taken to pay invoices: 22 days
Total value paid:
- within 30 days: £3,999,900 (97%)
- in 31 to 60 days: £82,000 (2%)
- in 61 days or more: £41,000 (< 1%)
Invoices paid:
- within 30 days: 97%
- in 31 to 60 days: 2%
- in 61 days or more: 1%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £123,000
- payments due in the reporting period which have not been paid within the agreed period: 3%
- not made in the reporting period due to a dispute: 0%
Payment terms
Shortest standard payment periods
14 days
Longest standard payment period
30 days
Standard payment terms
Our standard payment terms are 30 days or contractual terms where they differ. Some utility firms or temp agencies require terms of less than 30 days.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
30 days
N/A
Any other information about payment terms
N/A
Retention clauses
How does this business use retention clauses?
Retention clauses are used in specific circumstances:
Construction project over £5m in value include a retention clause
Does this business only use retention clauses in construction contracts above a specific contract sum?
Yes: £5,000,000
Does this business use a standard percentage rate in retention clauses?
Yes: 3%
Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?
No
Releasing money under a retention clause
Process for releasing money this business has deducted or retained under a retention clause
Once snagging is certified and after 6 months following teh contruction being complete
Is the money released in stages?
No
Amount retained from suppliers in the reporting period
Amount retained stated as a percentage of the money retained from this business by its clients
3%
Amount retained stated as a percentage of the total construction payments made by this business
3%
Dispute resolution process
Invoice dispute resolutions are dealt with by the operational department purchasing the goods or services with support from the finance team. We do not have a dedicated purchasing department given our size. We aim to have the dispute resolved before the due date of the invoice but very occasionally this may not be the case
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No