LIBERTY RETAIL LIMITED
Company number: 00042342
Reporting period:
5 August 2025 to 31 January 2026
Report filed on:
2 March 2026
Approved by:
ROBERT UNSWORTH
Payment statistics
Average time taken to pay invoices: 45 days
Total value paid:
- within 30 days: £29,635,270 (59%)
- in 31 to 60 days: £13,945,809 (28%)
- in 61 days or more: £6,634,932 (13%)
Invoices paid:
- within 30 days: 65%
- in 31 to 60 days: 22%
- in 61 days or more: 13%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £26,391,927
- payments due in the reporting period which have not been paid within the agreed period: 54%
- not made in the reporting period due to a dispute: 5%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
90 days
Standard payment terms
3 standard terms exist for Goods for resale 30 days, 5% settlement discount 60 days, 3% settlement discount 90 days no settlement discount
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
90 days
No further comment provided
Any other information about payment terms
No further comment provided
Dispute resolution process
All suppliers must send invoices exclusively in PDF format to libertyretailinvoices@libertylondon.com. This email address is automated for invoice processing only and cannot be used for any communication. Any invoices sent to other addresses, including accountspayable@libertylondon.com, or without a clearly visible valid purchase order number will be rejected and returned to the supplier for correction. Suppliers should direct all invoice-related queries to accountspayable@libertylondon.com. If the Accounts Payable team identifies a discrepancy, such as undelivered or missing items, the issue will be flagged to the relevant Buyer, who will liaise with the Warehouse via Zendesk to resolve it. Once resolved, the Accounts Payable team will update the invoice status and process payment in line with the agreed terms.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No