DOGMATES LTD.
Company number: 09328607
Reporting period:
1 July 2023 to 31 July 2023
Report filed on:
30 January 2026
Approved by:
Edward Carey
Payment statistics
Average time taken to pay invoices: 17 days
Invoices paid:
- within 30 days: 88%
- in 31 to 60 days: 10%
- in 61 days or more: 2%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 11%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
60 days
Standard payment terms
We are committed to being a fair and reliable partner to all of our suppliers and we always aim to pay suppliers promptly and accurately. To ensure our business remains cash-positive and resilient, we endeavour to manage our supplier payments carefully and in a way that balances our financial health with our commitment to supporting a diverse range of suppliers.
Standard Terms: Our default payment terms are 60 days from the date of a valid invoice.
Some suppliers may be on longer than 60 day terms but this will be by mutual agreement in the wider context of the commercial agreement we have in place.
Invoicing: Invoices must be submitted post-delivery, citing a purchase order number for goods or services. Invoices sent in advance of delivery will generally not be accepted.
We recognise that cash flow is critical for smaller supplier partners. We may offer Preferential Terms (typically 30 days) to small suppliers who meet at least two of the following:
Turnover: < £10m
Balance Sheet: < £5m
Employees: < 50
The company pays the majority of suppliers with a weekly payment run. All invoices due and cleared for payment at this time are processed in the payment run. Operating a once a week payment run can result in invoices being paid up to one week late which materially impacts the company's payment statistics. 76% of invoices were paid within 7 days of the due dates within the period.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
90 days
No further comment provided
Any other information about payment terms
No further comment provided
Dispute resolution process
We operate a collaborative and transparent dispute resolution process. We aim to resolve all invoice queries in good faith and as pragmatically as possible.
When an invoice is identified as incorrect or disputed, we notify the supplier promptly. The invoice is flagged within our accounting system to prevent automated processing errors while the dispute is active. Both parties work together to identify the root cause - whether related to pricing, quantity, or service delivery - and aim for a resolution through direct communication between our Finance/Operations teams and the supplier's account representative.
Once a resolution is reached (e.g., via a credit note or a revised invoice), payment is prioritised for the next available payment run to ensure the supplier is not further disadvantaged.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No