Published reports

VITALITY CORPORATE SERVICES LIMITED

Company number: 05933141

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 July 2025 to 31 December 2025

Report filed on:

30 January 2026

Approved by:

Adam Murphy


Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? Yes

Payment statistics

Average time taken to pay invoices: 17 days

Total value paid:

  • within 30 days: £91,584,165  (91%)
  • in 31 to 60 days: £7,789,186  (8%)
  • in 61 days or more: £767,587  (< 1%)

Invoices paid:

  • within 30 days: 95%
  • in 31 to 60 days: 4%
  • in 61 days or more: 1%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £5,111,293
  • payments due in the reporting period which have not been paid within the agreed period: 5%
  • not made in the reporting period due to a dispute: 0%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

Answer not provided

Standard payment terms

Standard payment terms:

As standard, unless otherwise agreed with the Supplier, VCSL will pay any invoiced amounts within 30 days of the date of a valid and correct invoice to a bank account nominated in writing by the Supplier.
VCSL reserves the right to withhold payment from the Supplier where, in its reasonable opinion, the Supplier has failed to provide goods free from defect or has not performed the services with reasonable skill, care and diligence in a good and workmanlike manner.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

45 days

No further comment provided

Any other information about payment terms

No further comment provided

Retention clauses

How does this business use retention clauses?

All construction contracts include retention clauses.

Does this business only use retention clauses in construction contracts above a specific contract sum?

No

Does this business use a standard percentage rate in retention clauses?

Yes: 4%

Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?

No

Releasing money under a retention clause

Process for releasing money this business has deducted or retained under a retention clause

2% is released on practical completion. 2% is release 12 months after practical completion. In line with standard contractual terms not linked to any other contract.

Is the money released in stages?

Yes:

2% is released on practical completion. 2% is released 12 months after practical completion.

Amount retained from suppliers in the reporting period

Amount retained stated as a percentage of the money retained from this business by its clients

100%

Amount retained stated as a percentage of the total construction payments made by this business

4%

Dispute resolution process

Dispute resolution process:

First notification of disputes or complaints regarding supplier payments are directed towards VCSL’s Group Sourcing Team who will seek a resolution to an issue.

Should the Group Sourcing team not be able to resolve the issue, the issue will be discussed by senior officers of VCSL and the Supplier who will co-operate in good faith to resolve the dispute.

If the issue cannot be resolved by the senior officers, then VCSL and the Supplier will attempt to settle it by mediation in accordance with the Centre for Dispute Resolution (CEDR) Model Mediation Procedure.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No