ISS MEDICLEAN LIMITED
Company number: 01659837
Reporting period:
1 July 2025 to 31 December 2025
Report filed on:
26 January 2026
Approved by:
Jo Roberts
Payment statistics
Average time taken to pay invoices: 28 days
Total value paid:
- within 30 days: £123,960,330 (83%)
- in 31 to 60 days: £20,385,913 (14%)
- in 61 days or more: £4,435,018 (3%)
Invoices paid:
- within 30 days: 90%
- in 31 to 60 days: 8%
- in 61 days or more: 2%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £27,664,567
- payments due in the reporting period which have not been paid within the agreed period: 10%
- not made in the reporting period due to a dispute: 6%
Payment terms
Shortest standard payment periods
1 days
Longest standard payment period
30 days
Standard payment terms
30 days of receiving a valid VAT invoice that is accurate, undisputed, and properly due.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
30 days
No further comment.
Any other information about payment terms
This entity solely engages with public sector work and therefore applies the statutory 30-day payment term implied under the Procurement Act 2023.
We also follow a strict "no purchase order, no payment" policy. Unless an exception is formally approved by an authorised representative, any invoice submitted without a valid purchase order number will be rejected and returned to the supplier.
To provide more detail on the total value of payments not paid within agreed period: £9,766,595 was Intercompany and £3,443,125 were due to a dispute.
Dispute resolution process
Suppliers can contact the Accounts Payable team regarding payment queries at our Finance Service Centre via Resolution.Team@uk.issworld.com or contact the ISS requisitioner, information is included on the Purchase Orders.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
Yes, this business has signed up to: Fair Payment Code
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No