WHIRLPOOL UK APPLIANCES LIMITED

Company number: 00106725

Reporting period:
1 July 2018 to 31 December 2018

This information is as reported by the business, and responses are in their own words.

This report was filed on 28 January 2019

and approved by Andrzej Tuleja

Payment statistics

Average time taken to pay invoices: 85 days

Invoices paid:

within 30 days: 26%
in 31 to 60 days: 31%
in 61 days or more: 43%

Invoices due but not paid within agreed terms: 70%

Payment terms

Shortest standard payment periods

95 days

Longest standard payment period

Answer not provided

Standard payment terms

Whirlpool commit to the payment of all undisputed sums due to third party suppliers within contractual terms. Whirlpool's standard payment terms are 95 days from the end of the month following a valid invoice. Intercompany invoices are not paid according to payment terms but in accordance with an internal payment calendar.

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

170 days

No further comment provided

Any other information about payment terms

N/A

Dispute resolution process

Whirlpool has set up a centralised team that takes care of all supplier invoice/credit note and payment queries. Whirlpool are committed to working closely with our suppliers to resolve any disputes in a timely basis. Should a dispute arise, a supplier can send questions to a dedicated email address (apqueries_uk@whirlpool.com). Each query is assigned a unique ticket number for tracking and we endeavour to respond to any queries within 48 hours. If required, Whirlpool will also involve the original buyer/requester to facilitate the resolution of the dispute.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Yes

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?