Published reports

SOLO SERVICE GROUP LIMITED

Company number: 02626708

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 August 2025 to 31 December 2025

Report filed on:

23 January 2026

Approved by:

Caroline Sypliwtchak


Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? No

Payment statistics

Average time taken to pay invoices: 29 days

Total value paid:

  • within 30 days: £2,037,433  (54%)
  • in 31 to 60 days: £1,761,555  (46%)
  • in 61 days or more: £0  (0%)

Invoices paid:

  • within 30 days: 62%
  • in 31 to 60 days: 38%
  • in 61 days or more: 0%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £0
  • payments due in the reporting period which have not been paid within the agreed period: 0%
  • not made in the reporting period due to a dispute: 0%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

60 days

Standard payment terms

Standard payment terms –
Solo Service Group Limited standard payment terms are 30 days from the end of month.
Maximum contractual payment terms
60 days for supplier who invoice in advance of the service period.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

60 days

No further comment provided

Any other information about payment terms

No further comment provided

Dispute resolution process

Dispute resolution policy
Invoice queries are flagged to the supplier via e-mail as soon as the issue is identified. Either via the accounts department e-mail or the originating department.
This opens a line of communication to reach a resolution. Once resolved payment is made within the standard terms or on the next payment run.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

Yes, this business has signed up to: Fair Payment Code

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No