DX NETWORK SERVICES LIMITED
Company number: 05026914
Reporting period:
1 July 2025 to 31 December 2025
Report filed on:
22 January 2026
Approved by:
William Thomas Wright
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? No
Payment statistics
Average time taken to pay invoices: 18 days
Total value paid:
- within 30 days: £158,847,625 (78%)
- in 31 to 60 days: £40,650,843 (20%)
- in 61 days or more: £3,865,177 (2%)
Invoices paid:
- within 30 days: 86%
- in 31 to 60 days: 10%
- in 61 days or more: 4%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £21,247,452
- payments due in the reporting period which have not been paid within the agreed period: 16%
- not made in the reporting period due to a dispute: 3%
Payment terms
Shortest standard payment periods
6 days
Longest standard payment period
60 days
Standard payment terms
The Business standard terms are 30 days from date of invoice.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
We have different payments terms for our self-billing suppliers and these self-billed invoices are paid within those agreed terms.
Any other information about payment terms
Payment runs are processed on a weekly basis. Invoices are typically paid on the payment run on or earlier than the agreed due date. Payments are generally made by BACs and suppliers receive the amount two days later.
The above policies have been in place for many years and there have been no changes in policy during the reporting period.
Dispute resolution process
If a supplier has any disputes or concerns regarding any aspect of our payment process, their first point of contact is our Purchase Ledger Team through the main switchboard or via e-mail direct to DXpurchaseledger@dxdelivery.com
The aim of conversation is always to try and resolve any issue in a timely and collaborative manner, in order to maintain a good working relationship. If those involved are unable to find a solution, then the issue would be escalated within the Procurement Team or senior management for resolution.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No