GOV.UK
CENTURYLINK COMMUNICATIONS UK LIMITED
Company number: 02495998
Reporting period:
1 July 2018
to 31 December 2018
This report was filed on 28 January 2019
and approved by Michael Reinke
Payment statistics
Average time taken to pay invoices: 43 days
Invoices paid:
- within 30 days: 57%
- in 31 to 60 days: 29%
- in 61 days or more: 14%
Invoices due but not paid within agreed terms: 34 %
Payment terms
Standard payment period for qualifying contracts
60 days
Standard payment terms
Our standard terms are 60 days from the receipt of a valid invoice.
Were there any changes to the standard payment terms in the reporting period?
Yes – Standard payment terms were changed to 60 days during the period. They were previously 30 and 60 days.
Were suppliers notified or consulted about these changes before they were made?
Yes – The change to standard payment terms of 60 days is addressed during new supplier engagement and onboarding as well as during negotiations with our incumbent suppliers.
Maximum contractual payment period agreed
60 days
Any other information about payment terms
Property Leases are usually paid in advance. Direct debits are utilised to pay certain vendors.
Dispute resolution process
We aim to resolve disputes or queries regarding invoices and payment as quickly as possible. Should you have a query regarding the expected payment date of an invoice contact the Accounts Payable (AP) Specialist responsible for your account - if you do not know who this is you can call 08005280028 and select option 2.
For contractual disputes, not necessarily related to payment date enquiries, you should follow the procedure contractually agreed and, if none, then please contact the individual(s) who ordered the goods or services you have provided.
When an invoice dispute is received, it should if possible be resolved at point of contact with the AP team. If this is not possible, the query will be escalated to the business contact and a relevant senior finance contact if necessary. When resolved, the invoice will be available for payment on the next payment run.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.No
Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No