Published reports

NUFFIELD HEALTH

Company number: 00576970

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2025 to 30 June 2025

Report filed on:

22 December 2025

Approved by:

Matthew Lynn


Payment statistics

Average time taken to pay invoices: 22 days

Total value paid:

  • within 30 days: £217,759,645  (66%)
  • in 31 to 60 days: £112,486,033  (34%)
  • in 61 days or more: £428,584  (< 1%)

Invoices paid:

  • within 30 days: 71%
  • in 31 to 60 days: 18%
  • in 61 days or more: 11%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £45,000
  • payments due in the reporting period which have not been paid within the agreed period: 9%
  • not made in the reporting period due to a dispute: 1%

Payment terms

Shortest standard payment periods

1 days

Longest standard payment period

90 days

Standard payment terms

60 days as advised to suppliers on Purchase Orders issued and Information Guides issued to new suppliers.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

90 days

No further comment provided

Any other information about payment terms

Payment runs are made on the 6th and 20th of each month and include those invoices approved up to and including this date. This means that invoices that fall due between runs will always show as being overdue. Invoices may also show as being overdue due to them being placed on hold pending receipts of credits.
• Contributory factors to overdue invoices:
• Internal delays in obtaining invoices approvals
• Timely receipting of goods
• Invoices on hold pending credits
• Timely provision of coding details
• Awaiting copy invoices e.g. requested following a supplier statement reconciliation

Dispute resolution process

Nuffield Health has dedicated contact details provided to all suppliers within our Supplier Information Guide. Contact can be made by telephone, email or post. We look to respond to all queries, disputes or complaints around any payment disputes within 72 hours if submitted by email or post. We try to provide an immediate resolution if contact is made by telephone, though this does depend on the complexity of the issue.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No