IMPERIAL LONDON HOTELS LIMITED(THE)
Company number: 00421257
Reporting period:
1 May 2025 to 31 October 2025
Report filed on:
5 November 2025
Approved by:
Alexander Walduck
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? Yes
Payment statistics
Average time taken to pay invoices: 24 days
Total value paid:
- within 30 days: £67,952,415 (95%)
- in 31 to 60 days: £3,295,580 (5%)
- in 61 days or more: £248,116 (< 1%)
Invoices paid:
- within 30 days: 94%
- in 31 to 60 days: 4%
- in 61 days or more: 2%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £70,393
- payments due in the reporting period which have not been paid within the agreed period: 2%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
Answer not provided
Standard payment terms
We have a standard 30 days payment terms for majority of suppliers unless advised otherwise by our suppliers in which case it would be 14 days or 7 days.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
30 days
No further comment provided
Any other information about payment terms
No further comment provided
Retention clauses
How does this business use retention clauses?
All construction contracts include retention clauses.
Does this business only use retention clauses in construction contracts above a specific contract sum?
No
Does this business use a standard percentage rate in retention clauses?
No
Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?
No
Releasing money under a retention clause
Process for releasing money this business has deducted or retained under a retention clause
Money is released after final inspection and certification following a defects liability period of 6-12 months
Is the money released in stages?
No
Amount retained from suppliers in the reporting period
Amount retained stated as a percentage of the money retained from this business by its clients
3%
Amount retained stated as a percentage of the total construction payments made by this business
0%
Dispute resolution process
If a supplier has a payment complaint they will contact us advising that they have an outstanding invoice or send us monthly statements. Most suppliers are regular so have our email address and send us invoices which automatically get registered on our accounting system. The majority also send us statements which we reconcile with our system. Short deliveries are usually reported to the supplier on the day of the delivery by Purchasing Teams within our properties. Price disputes are also addressed within 7 days and usually with the Purchasing Manager. If for a different department then each department has a “Purchase approver” who is responsible to confirm deliveries and the prices, and they will raise the dispute with the supplier and our Purchasing Manager. Invoices are on hold until a credit note is received or query resolved and once it has payment will be released.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No