AGILISYS LIMITED
Company number: 04327369
Reporting period:
1 April 2025 to 30 September 2025
Report filed on:
31 October 2025
Approved by:
Nicola Fearnley
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? No
Payment statistics
Average time taken to pay invoices: 55 days
Total value paid:
- within 30 days: £2,291,733 (11%)
- in 31 to 60 days: £7,044,275 (34%)
- in 61 days or more: £11,621,345 (55%)
Invoices paid:
- within 30 days: 17%
- in 31 to 60 days: 53%
- in 61 days or more: 30%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £17,669,999
- payments due in the reporting period which have not been paid within the agreed period: 75%
- not made in the reporting period due to a dispute: 25%
Payment terms
Shortest standard payment periods
0 days
Longest standard payment period
74 days
Standard payment terms
30 days
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
74 days
No further comment provided
Any other information about payment terms
No further comment provided
Dispute resolution process
Our organisation maintains a strong control environment to ensure accuracy, transparency, and compliance in all payment processes. We operate under a “No PO, No Pay” policy, which requires all supplier invoices to reference a valid purchase order number before processing. This ensures that only authorised commitments are paid. Once goods or services are received, we perform a goods receipt verification to confirm that deliveries match the approved purchase order and supplier invoice. Payments are only released upon successful three-way matching between the purchase order, goods receipt, and invoice. In cases where goods or services are not fully received or discrepancies arise, we follow a structured dispute resolution process: Initial Review: The accounts payable team flags and records the discrepancy in our financial system, noting the reason for dispute (e.g., quantity, quality, price variance, missing documentation). Stakeholder Collaboration: We work closely with the supplier, business unit, and other relevant stakeholders to resolve the issue promptly. This includes verifying delivery documentation, service completion evidence, or correcting PO details. Escalation & Timeline Management: Disputes that remain unresolved after a defined period (e.g., 10 business days) are escalated to the relevant procurement manager or finance lead to expedite resolution. Documentation & Audit Trail: All dispute communications and resolutions are documented to maintain a complete audit trail, ensuring transparency and compliance with Companies House reporting requirements. Supplier Performance Monitoring: Repeated disputes or delays are reviewed as part of supplier performance assessments to identify and address recurring issues. To further strengthen our control environment, we ensure: Segregation of duties between procurement, goods receipt, and payment approval functions. Periodic internal audits of the accounts payable process to identify control gaps. Clear approval hierarchies and system-based controls that prevent unauthorised payments. Regular training and awareness for staff involved in the purchase-to-pay process to maintain policy compliance. This structured approach ensures that disputes are handled efficiently, supplier relationships are maintained professionally, and all payments adhere to our internal controls and Companies House requirements.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No