Published reports

WISE PAYMENTS LIMITED

Company number: 07209813

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 April 2025 to 30 September 2025

Report filed on:

31 October 2025

Approved by:

Kristo Käärmann


Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? Yes

Payment statistics

Average time taken to pay invoices: 20 days

Total value paid:

  • within 30 days: £44,009,485  (64%)
  • in 31 to 60 days: £21,626,309  (31%)
  • in 61 days or more: £3,513,110  (5%)

Invoices paid:

  • within 30 days: 72%
  • in 31 to 60 days: 22%
  • in 61 days or more: 6%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £34,344,993
  • payments due in the reporting period which have not been paid within the agreed period: 59%
  • not made in the reporting period due to a dispute: 1%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

Answer not provided

Standard payment terms

Standard is 30 days, but can differ depending on agreement with vendors, 99% of invoices during the period were under terms that range 0-60 days.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

94 days

Number is in days. Maximum contractual period is determined dependent of the vendor we have no set internal policy to determine this

Any other information about payment terms

No further comment provided

Retention clauses

How does this business use retention clauses?

Retention clauses are used in specific circumstances:

Construction contracts are specifically utilised for office construction projects, such as refurbishments, relocations, or expansions. We incorporate retention clauses in these contracts to ensure that all snag items are resolved within the agreed timeframe following the delivery of the space. These clauses serve as a guarantee that any outstanding issues are addressed promptly, maintaining the quality and functionality of the office environment.

Does this business only use retention clauses in construction contracts above a specific contract sum?

No

Does this business use a standard percentage rate in retention clauses?

Yes: 10%

Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?

No

Releasing money under a retention clause

Process for releasing money this business has deducted or retained under a retention clause

The retention is paid out to the contractor when the contractor has resolved all of the outstanding items that were flagged after the delivery of the space. After that warranty applies that is usually 2 years after the delivery of the space.

Is the money released in stages?

No

Amount retained from suppliers in the reporting period

Amount retained stated as a percentage of the money retained from this business by its clients

0%

Amount retained stated as a percentage of the total construction payments made by this business

0%

Dispute resolution process

If there is a dispute with an invoice we liaise with the vendor and the relevant business to resolve the issues. The vendor would have direct contact with the AP team for payment issues, who then work with the relevant business departments to get invoice to payment stage.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No