Published reports

TELENT TECHNOLOGY SERVICES LIMITED

Company number: 00703317

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 April 2025 to 30 September 2025

Report filed on:

29 October 2025

Approved by:

Christian Keen


Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? Yes

Payment statistics

Average time taken to pay invoices: 30 days

Total value paid:

  • within 30 days: £94,457,626  (61%)
  • in 31 to 60 days: £46,791,837  (30%)
  • in 61 days or more: £14,432,520  (9%)

Invoices paid:

  • within 30 days: 81%
  • in 31 to 60 days: 14%
  • in 61 days or more: 5%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £29,579,577
  • payments due in the reporting period which have not been paid within the agreed period: 19%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

90 days

Standard payment terms

Telent Technology Services Limited does not have standard payment terms, these are set in negotiation with our suppliers. Within our Infrastructure Services business unit, payment terms range from 0 to 30 days for subcontractors, reflecting their size and the nature of the work carried out. These subcontractor payments make up circa 63% of the overall supplier payments made by the Company. The remainder of payments are made to suppliers with payment terms normally ranging from immediate to 90 days.

Were there any changes to the standard payment terms in the reporting period?

The only payment term changes within the reporting period relate to a small number of changes to payment terms for certain suppliers, negotiated specifically with those suppliers.

Were suppliers notified or consulted about these changes before they were made?

All changes were communicated with the supplier before being made.

Maximum contractual payment period agreed

90 days

No further comment provided

Any other information about payment terms

No further comment provided

Retention clauses

How does this business use retention clauses?

Retention clauses are used in specific circumstances:

For current Telent infrastructure services (TIS) qualifying construction contracts there is a retention clause. The specific terms are specified in each Purchase Agreement.

Does this business only use retention clauses in construction contracts above a specific contract sum?

No

Does this business use a standard percentage rate in retention clauses?

Yes: 5%

Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?

No

Releasing money under a retention clause

Process for releasing money this business has deducted or retained under a retention clause

The supplier will make an application for payment of the sums retained (less any sums due to the Qualifying Company,) in two stages. The Qualifying Company will certify and release the applicable sum due.

Is the money released in stages?

Yes:

The first stage is for release of 50% of the retention accrued (less any sums due to the Qualifying Company,) 14 months following expiry of Purchase Agreement term or termination (whichever is earlier.) The second stage for the remaining 50% (less any sums due to the Qualifying Company,) is 3 months after the end of the applicable Guarantee period (the Guarantee period typically being 24 months after completion of work free from defects.)

Amount retained from suppliers in the reporting period

Amount retained stated as a percentage of the money retained from this business by its clients

0%

Amount retained stated as a percentage of the total construction payments made by this business

0%

Dispute resolution process

Telent Technology Services Limited is committed to resolving any disputes with suppliers as part of the following process: - Mediation between the Account and Project managers with the supplier, to understand the nature of the dispute with view to proposing required solution, - Commercial and Procurement teams are consulted and/ or involved as required, and - If no resolution is achieved then senior management is consulted to explore any further solutions.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No