Published reports

CARE SOUTH

Company number: 02565033

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 April 2025 to 30 September 2025

Report filed on:

28 October 2025

Approved by:

Christopher Kean


Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? Yes

Payment statistics

Average time taken to pay invoices: 27 days

Total value paid:

  • within 30 days: £6,094,614  (79%)
  • in 31 to 60 days: £1,504,570  (19%)
  • in 61 days or more: £117,192  (2%)

Invoices paid:

  • within 30 days: 74%
  • in 31 to 60 days: 25%
  • in 61 days or more: 1%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £1,619,104
  • payments due in the reporting period which have not been paid within the agreed period: 13%
  • not made in the reporting period due to a dispute: 10%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

30 days

Standard payment terms

Standard payment terms vary by supplier, but are generally 30 days or end of following month.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

No further comment provided

Retention clauses

How does this business use retention clauses?

Retention clauses are used in specific circumstances:

Retention clauses are generally only used in major construction projects, where a main contractor has been appointed under a JCT contract, with Care South being the client and end user.

Does this business only use retention clauses in construction contracts above a specific contract sum?

No

Does this business use a standard percentage rate in retention clauses?

No

Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?

No

Releasing money under a retention clause

Process for releasing money this business has deducted or retained under a retention clause

Retention funds are generally released 12-months after the completion of a construction project, subject to rectification of any identified defects.

Is the money released in stages?

No

Amount retained from suppliers in the reporting period

Amount retained stated as a percentage of the money retained from this business by its clients

100%

Amount retained stated as a percentage of the total construction payments made by this business

3%

Dispute resolution process

Any disputes with respect to supplier invoices or payment will be resolved on an individual basis with the relevant supplier, according to the nature of the dispute.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No