XERO (UK) LIMITED
Company number: 06071722
Reporting period:
1 April 2025 to 30 September 2025
Report filed on:
28 October 2025
Approved by:
Kate Hayward
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? No
Payment statistics
Average time taken to pay invoices: 13 days
Total value paid:
- within 30 days: £11,623,439 (98%)
- in 31 to 60 days: £175,398 (1%)
- in 61 days or more: £11,076 (< 1%)
Invoices paid:
- within 30 days: 97%
- in 31 to 60 days: 2%
- in 61 days or more: 1%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £557,315
- payments due in the reporting period which have not been paid within the agreed period: 5%
- not made in the reporting period due to a dispute: 0%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
Answer not provided
Standard payment terms
Xero makes vendor payments weekly.
Standard supplier payment terms in the UK are net 30 days from receipt of a correctly presented invoice.
To assist the small business economy we also aim to pay our small business suppliers within 10 working days of receipt of a valid invoice. To assist with prompt payment to our suppliers, we require all invoices to:
– include a valid purchase order number;
– include a description of the goods supplied (including quantity and unit prices) and/or services provided;
– be addressed to the correct Xero entity; and
– be sent directly to apinvoices@xero.com.
All invoices must be compliant with regional sales tax/VAT requirements. Xero is not obligated to pay any invoice submitted 180 days or more after goods have been supplied and/or services have been performed.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
30 days
No further comment provided
Any other information about payment terms
No further comment provided
Dispute resolution process
Any disputes are directed to the Accounts Payable team who then work with suppliers to resolve the dispute. If anything requires escalation the team will work with the business owner and our procurement team to assist with resolving the dispute.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No