Published reports

SURESERVE COMPLIANCE NORTHWEST LIMITED

Company number: 04072464

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 April 2025 to 30 September 2025

Report filed on:

27 October 2025

Approved by:

Shaun Maclean


Payment statistics

Average time taken to pay invoices: 67 days

Invoices paid:

  • within 30 days: 33%
  • in 31 to 60 days: 21%
  • in 61 days or more: 46%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 9%

Payment terms

Shortest standard payment periods

14 days

Longest standard payment period

105 days

Standard payment terms

SCNW agrees payment terms with suppliers and
subcontractors as part of contract negotiations. Payment
terms vary from a lower range of 14 days, to 75 days from end
of month for one supplier. Our standard terms are 30 days from
date of invoice.

Were there any changes to the standard payment terms in the reporting period?

Extended payment terms were agreed two large suppliers for the end of June to the beginning of July. Extended payment terms were agreed with one supplier for the end of September, to the beginning of October. This payment has been excluded from this periods report as the payment was due and paid on October.

Were suppliers notified or consulted about these changes before they were made?

Verbally agreed with suppliers.

Maximum contractual payment period agreed

105 days

The statistical information provided includes payments to both purchase ledger and sub-contract suppliers. Payments are made weekly. Invoices are subject to approval from our contract managers.

SCNW is committed to fair dealing with all of its supply chain members. Payment delays can occur in circumstances where agreement of payment from the end customer is delayed due to issues of rectification or validation of work performed by the supply chain. In some cases, delayed payments are due to SCNW not receiving the invoices from the supplier/sub contractors in the first instance. In all circumstances where we have delayed payments we pay our supply chain partners as soon as is reasonably practical thereafter. This period has seen a rise in the percentage of delayed payments – this is due partly to credit balances on
some vendor accounts, disputes, and delayed receipt of invoices.

Any other information about payment terms

SCNW has agreed payment terms with the 2 largest suppliers of
materials where combined monthly spend is in excess of £1m, of 60
days end of month. These 2 suppliers account for 75% of all invoices
and so push the overall average time to pay invoices up significantly
compared to the other suppliers. SCNW also have agreed payments
terms of 75 days end of month with 1 other large supplier. We have
payment terms of maximum 30 days with small companies.

Dispute resolution process

SCNW actively seeks to resolve disputes by discussing them with
the relevant suppliers or subcontractors,involving Contract
Managers as the first point of contact. Where it is not possible to
reach agreement a number of dispute resolution methods such as
mediation, adjudication, litigation and/or arbitration may be used.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No