Published reports

ARCUS FM LIMITED

Company number: 06475835

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 April 2025 to 30 September 2025

Report filed on:

24 October 2025

Approved by:

Paul Knight


Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? Yes

Payment statistics

Average time taken to pay invoices: 71 days

Total value paid:

  • within 30 days: £12,661,989  (19%)
  • in 31 to 60 days: £22,685,624  (34%)
  • in 61 days or more: £31,132,932  (47%)

Invoices paid:

  • within 30 days: 5%
  • in 31 to 60 days: 30%
  • in 61 days or more: 65%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £14,384,511
  • payments due in the reporting period which have not been paid within the agreed period: 11%
  • not made in the reporting period due to a dispute: 85%

Payment terms

Shortest standard payment periods

64 days

Longest standard payment period

94 days

Standard payment terms

Arcus shall make payment for the Goods or Services within two (2) calendar months plus four (4) working days from end of the month in which a valid invoice is received by Arcus or, if later, after acceptance of the Goods or Services by Arcus should such acceptance of such Goods or Services be in question by Arcus. Arcus will not accept, and shall not be required to pay, any invoices received two months or more after the date when the Services were carried out or Goods accepted.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

94 days

No further comment provided

Any other information about payment terms

No further comment provided

Retention clauses

How does this business use retention clauses?

Retention clauses are used in specific circumstances:

If a client holds a retention from us, we will also withhold retention from subcontractor.

Does this business only use retention clauses in construction contracts above a specific contract sum?

No

Does this business use a standard percentage rate in retention clauses?

No

Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?

Yes:

This is a mirror of the client terms.

Releasing money under a retention clause

Process for releasing money this business has deducted or retained under a retention clause

First half of retention held released at client certified practical completion of the works. Second half release is subject to the client issuing its certificate of making good defects at the end of the defects liability period (typically 12 months).

Is the money released in stages?

Yes:

As above.

Amount retained from suppliers in the reporting period

Amount retained stated as a percentage of the money retained from this business by its clients

52%

Amount retained stated as a percentage of the total construction payments made by this business

0%

Dispute resolution process

Where Arcus disputes the whole or any part of an invoice it shall (without prejudice to any other rights) pay all undisputed amounts and Arcus and the Supplier shall endeavour to settle, as soon as possible, any disputed items. Any overpayments shall be repaid to Arcus forthwith.

If Arcus fails to pay any amount properly due and payable by it under the Contract, the Supplier shall have the right to charge interest on the overdue amount at 2% plus the base rate for the time being of Barclays Bank accruing on a daily basis from the date of judgment up to the date of actual payment which sum the parties acknowledge to be a reasonable remedy and the Supplier’s sole remedy in respect of late payment.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No