UNITED LIVING (NORTH) LIMITED
Company number: 00545646
Reporting period:
1 April 2025 to 30 September 2025
Report filed on:
21 October 2025
Approved by:
Mr Ole Pugholm
Contracts and payments
Do any of this business's construction contracts with its suppliers include retention clauses? Yes
Payment statistics
Average time taken to pay invoices: 45 days
Total value paid:
- within 30 days: £40,070,748 (48%)
- in 31 to 60 days: £38,506,928 (47%)
- in 61 days or more: £4,223,828 (5%)
Invoices paid:
- within 30 days: 34%
- in 31 to 60 days: 37%
- in 61 days or more: 29%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £21,270,290
- payments due in the reporting period which have not been paid within the agreed period: 41%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
91 days
Standard payment terms
We do not have standard payment terms as we agree terms as part of the contract negotiation. However, for sub-contractors the most common payment terms are 45 days after the accounting month end provided a valid application is received. For suppliers, the most frequently used payment terms are 60 days after the month in which the invoice is received.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
91 days
no
Any other information about payment terms
no
Retention clauses
How does this business use retention clauses?
Retention clauses are used in specific circumstances:
excluding Sub contract scaffolders and consultants
Does this business only use retention clauses in construction contracts above a specific contract sum?
No
Does this business use a standard percentage rate in retention clauses?
Yes: 5%
Does this business apply retention clause practices that are no more onerous than those applied to it on the same project?
No
Releasing money under a retention clause
Process for releasing money this business has deducted or retained under a retention clause
1st half of retention released after completion of works 2nd half of retention released 1 year after completion with confirmation of no issues and signed by Subbie and Director
Is the money released in stages?
Yes:
as above
Amount retained from suppliers in the reporting period
Amount retained stated as a percentage of the money retained from this business by its clients
25%
Amount retained stated as a percentage of the total construction payments made by this business
25%
Dispute resolution process
At United Living we would always seek to resolve disputes with the relevant supply chain member by discussion and negotiation. With regard to a Supplier, this would usually be done by involving members of our finance, procurement and / or commercial teams and may also be escalated to members of management. Any subcontractor disputes should typically be raised with the site manager and commercial teams in the first instance and then raised up the management chain if required. In the unlikely event that the dispute cannot be resolved in accordance with normal procedures / negotiations, it may be necessary to have to refer the matter to mediation / adjudication / expert determination, litigation or arbitration.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No