VIRTUSA CONSULTING & SERVICES LIMITED
Company number: 09108870
Reporting period:
1 October 2024 to 31 March 2025
Report filed on:
15 October 2025
Approved by:
Satya Maruvada
Payment statistics
Average time taken to pay invoices: 23 days
Invoices paid:
- within 30 days: 80%
- in 31 to 60 days: 18%
- in 61 days or more: 2%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 20%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
Answer not provided
Standard payment terms
Payment terms are 30 days from accepting the invoice from the supplier
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
30 days
No further comment provided
Any other information about payment terms
No further comment provided
Dispute resolution process
Three-Tier Resolution Process Virtusa has established a structured three-tier escalation process to address and resolve supplier payment-related concerns: Level 1 – Accounts Payable Team Vendors are encouraged to raise their concerns by emailing the dedicated Accounts Payable team at: AccountsPayable-UK@virtusa.com – for non-OSP (Outsourced Service Provider) invoices VirtusasContractorAPEUR@virtusa.com – for OSP (Outsourced Service Provider) invoices Level 2 – Payables Manager If the issue remains unresolved at Level 1, suppliers may escalate the matter to the Payables Manager. Suppliers are provided with the relevant contact details at the time of engagement with Virtusa. Level 3 – Finance Manager For any matters requiring further escalation beyond the Payables Manager, suppliers can contact the Finance Manager. The necessary contact details are shared with suppliers during the service onboarding process.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No