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PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED

Company number: 02788181

Reporting period:
1 July 2018 to 31 December 2018


Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 25 January 2019

and approved by Jeremy Walters

Payment statistics

Average time taken to pay invoices: 58 days

Invoices paid:

Invoices due but not paid within agreed terms: 50 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

90 days

Standard payment terms

60 days, 30 days, 0 days from document date of supplier invoice

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

90 days

90 days - relevant to one supplier

Any other information about payment terms

N/A

Dispute resolution process

Initial enquires are addressed to the accounts payable team centrally based at Dagenham. This is by either phone or email to "AccountsPayable@paragon-cc.co.uk". The AP team wiIl engage internally with requestor staff in any instances where there are queries matching purchase orders to supplier invoice.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No