Published reports

JJ FOOD SERVICE LIMITED

Company number: 02330996

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 April 2025 to 30 September 2025

Report filed on:

7 October 2025

Approved by:

Mushtaque Ahmed


Contracts and payments

Do any of this business's construction contracts with its suppliers include retention clauses? No

Payment statistics

Average time taken to pay invoices: 31 days

Total value paid:

  • within 30 days: £78,208,825  (75%)
  • in 31 to 60 days: £22,484,693  (22%)
  • in 61 days or more: £3,736,215  (4%)

Invoices paid:

  • within 30 days: 75%
  • in 31 to 60 days: 21%
  • in 61 days or more: 4%

Late and disputed:

  • total value of payments due in the reporting period which have not been paid within the agreed period: £24,979,310
  • payments due in the reporting period which have not been paid within the agreed period: 24%
  • not made in the reporting period due to a dispute: 0%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

60 days

Standard payment terms

Standard payment terms for all suppliers is 30 days from date of invoice.
Payment terms for each supplier are negotiated as part of the assessment and review process of purchasing with them. The company will seek to accommodate all reasonable terms.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

60 days

N/A

Any other information about payment terms

Payments are made by bank transfer. If the due date falls on a weekend or bank holiday, payment is made so that the funds are received by the supplier on the prior working day.
Our objective is to pay our suppliers on or before the due date wherever possible, though there are a number of reasons why this does not always occur (e.g. queries with specific invoices, administrative and processing delays). We are well aware of the importance of paying all our suppliers within agreed terms and are looking to minimise the percentage of payments that are not made within the agreed terms.

Dispute resolution process

If JJ Food Service Ltd believes that an invoice cannot be fully paid for whatever reason, it will contact the supplier by email or phone as soon as it can and explain the concerns. Our suppliers will investigate the dispute and submit either counter arguments to verify the invoice or raise the necessary documentation to correct the invoice.
Disputes are normally handled by the company’s Accounts Payable team who work closely with the relevant department (normally our Purchasing team) on all disputes. If necessary, unresolved disputes are escalated to senior management on an exception basis.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No